DealerVu

Industry Solution Highlight Featured Client Profile: A Great Ride with DealerVu for Deeley Harley-Davidson Canada Deeley Harley-Davidson Canada is Canada's exclusive national distributor for Harley-Davidson and Buell motorcycles, parts and accessories, branded products and related services. Just shy of 100 years young, the company supplies merchandise to a nationwide network of more than 70 retailers, extending from the shores of the Pacific to the Atlantic Ocean.

An orderly, efficient and productive integration process Both software and network infrastructure were designed to provide Harley-Davidson Canada with the scalability and flexibility to meet the needs of a changing environment. DealerVu´s engineering team worked closely with corporate management and individual retailers to ensure each aspect of the management system was configured to meet the business network's unique and demanding requirements.
From the earliest stages of the project, DealerVu's executive team promoted the vision of a totally integrated retail system bringing consumers, retailers and distribution together in a way that was previously unavailable. The Deeley executive team saw the potential of the system and worked closely with DealerVu on integrating products and services into the supply chain. The end result was the development of a world-class retail network management system that not only benefited English speaking retailers but also met the needs of French speaking retailers, servicing two distinct cultures and languages. During the project, each retail operation and supplier site was integrated into the comprehensive management system and resourced to the client's requirements.
Training for the hundreds of retail employees using the DealerVu system was conducted by project team leaders and installer/trainers.

The DealerVU advantage Deeley Harley-Davidson Canada has experienced the benefits of its specially engineered retail system and continues to gain further benefits as ongoing improvements are identified and implemented. Retail staff are saving time and money with improved accuracy in conducting retailer business, with their activities being guided by DealerVu's retail system software and its customized transaction procedure templates With transactions automated, the interactions between the retailers and the distribution center are being conducted more cost-effectively and in a more timely manner, with deliveries reflecting customer sales demand.
Access to real-time performance information allows the company's decision makers to gain better insights into their current and projected retailer sales and customer preferences, with a reduction in inventory management costs being noted across the supply chain.
As one of the corporation's most productive regions, Deeley Harley-Davidson Canada has high expectations related to performance standards in the areas of customer care, product quality and inventory accessibility, as well as employee and supplier relations. The client's requirements in each of these key areas was consistent with the approach DealerVu uses for its own business, products and services. The partnership continues to thrive, with Canadian motorcycle enthusiasts continuing to be the big winners.
If you'd like to see the Harley-Davidson Canada-DealerVu success story repeated for your dealership or dealer network, contact us today to arrange a briefing about the service possibilities.

Industry Solutions DealerVu solutions span Harley-Davidson, RV and select retail market segments.